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Privacy Policy — Anon
Last Updated: 11 August 2025

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Who We Are
Anon (“we”, “us”, “our”) operates an ecommerce site offering fandom-themed gift boxes. This privacy policy explains what personal data we collect and why.

 

1. What We Collect

  • Directly from you: name, delivery address, phone number, email, order history.

  • Automatically: IP address, device/browser info, analytics data, cookies.

  • Payment data: processed by a third-party; we do not store card details.

  • We do not knowingly collect sensitive personal data unless explicitly provided and with your consent.

 

2. How We Use It

  • Fulfill orders and communicate updates.

  • Send transactional emails (order confirmation, shipping).

  • With consent, send marketing messages.

  • Improve site performance, detect fraud, and run analytics.

 

3. Data Sharing

We share your information only with service providers necessary to operate the business:

  • Payment gateway (e.g., Razorpay)

  • Dropshipping/fulfillment partner 

  • Shipping couriers

  • Analytics or email platforms

  • Legal or tax advisors as needed

All providers are required to protect your data and use it only for their intended purpose.

 

4. Cookies & Tracking

We use cookies for functionality and analytics. You can disable non-essential cookies via your browser settings, though some site features may be affected.

 

5. Data Retention

We keep your personal data only as long as necessary for fulfilling your orders or as required for legal or tax compliance.

 

6. Your Rights

You can contact us to:

  • Access your personal data

  • Request corrections

  • Ask for deletion (where lawful)

  • Object to or restrict use

  • Request portability

 

7. Children

We do not knowingly collect data from anyone under 18.

 

8. Security

We implement reasonable security measures, but no system is completely secure. Please contact us if you suspect any breach.

 

9. Changes

We may update this policy. The latest version will always appear on our site with the updated date.

 

10. Legal Compliance

We follow relevant data protection and e-commerce regulations. If you have concerns, you may contact the email listed above.

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Terms & Conditions — Anon
Last Updated: 11 August 2025
 

Welcome to Anon. By placing an order on our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

 

1. General Information

  • “We”, “our”, and “us” refer to Anon.

  • “You” and “your” refer to the customer placing the order.

  • We reserve the right to update or change these Terms & Conditions at any time.

 

2. Orders & Payments

  • All orders must be paid in full at the time of purchase.

  • Cash on Delivery (COD) is not available. We accept only prepaid orders through our secure payment gateway.

  • Prices are listed in [your currency] and include applicable taxes unless stated otherwise.

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3. Shipping & Delivery

  • Standard Shipping Timeline: 7–10 business days

  • We aim to dispatch orders within the timeframe specified on our website.

  • Delivery times may vary depending on your location and the shipping partner.

  • We are not responsible for delays caused by courier services, weather conditions, or other factors outside our control.

 

4. Returns & Refunds

  • Returns and refunds are only available for items received in a damaged condition.

  • We do not accept returns or issue refunds for any other reasons, including change of mind, incorrect choice, or dissatisfaction with the product.
     

Reporting a Damaged Item:

  • If you receive a damaged product, you must email us at anon.goindia@gmail.com with clear photos of the damage within 5 days of receiving your order.

  • Requests made after this 5-day period will not be eligible for return or refund.

Return Process for Damaged Items:

  • Once approved, we will arrange for the damaged item to be collected via our shipping partner.

  • Items must be returned in their original packaging, with all included inserts or accessories.

Inspection & Refund:

  • After the returned item reaches us, our team will inspect it to verify the reported damage.

  • If confirmed as faulty, a full refund will be issued to your original payment method.

  • If the item does not meet our damage criteria, it will be returned to you, and no refund will be issued.

Processing Time:

  • Once the damaged products reach our facility, you will be notified of them being under inspection. Approved refunds will be processed within 5 business days after inspection. Bank or payment provider processing times may vary.

 

5. Intellectual Property

  • All content on our website, including text, images, graphics, and product designs, is the property of Anon and may not be used without prior written permission.

 

6. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products or services.

  • Our liability is limited to the value of the item purchased.

 

7. Governing Law

  • These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in India.

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